Question 1

Can I use photos from my DSLR or mirrorless camera?

Accepted Answer

Yes! Sony cameras connect natively via USB — shoot and your photos appear instantly in the app. Other brands work through Cascable. USB tethering is recommended for the fastest transfers.

Question 2

How do I hand out photos?

Accepted Answer

Write the 4-letter code on a card and hand it to them. They can scan the QR code or visit the URL to see their photo. No card? Just write candidgo.com/ABCD on anything.

Question 3

Which countries is CandidGO available in?

Accepted Answer

CandidGO is available in 42 countries including United States, United Kingdom, Canada, Australia, Germany, France, Japan, and many more across Europe, Asia, and the Americas.

Question 4

How much does CandidGO charge?

Accepted Answer

Free, tip & paid links are free and unlimited. You keep 100% of tip earnings and 90% of paid earnings (minus Stripe payment fees of ~3%). Our 10% covers running costs and keeps our interests aligned with yours.

Question 5

When do I get paid?

Accepted Answer

Stripe sends your earnings to your bank account automatically. New accounts typically have a 7-day payout delay while Stripe verifies your account. Learn more

After that, payouts usually arrive within 2 business days.

You can view your payout schedule and history in the Manage Payouts section of the app.

Question 6

Is there a minimum payout?

Accepted Answer

Minimums are very low — typically one base unit of your currency. Examples: $0.01 USD, €1 EUR, £1 GBP, 0.01 AUD, 0.01 CAD.

FAQ